Terms and Conditions

TAXES: all prices include VAT (Value Added Tax) where applicable at 17.5%. If you are buying from outside the UK, VAT is deducted from the price that you pay. However you may be liable for any relevant local or import taxes.

PAYMENT METHODS: You can pay in the following ways: Credit/Debit Card: Visa, MasterCard, Delta and Maestro/Switch are accepted. The card number and expiry date must be clearly shown in the spaces provided on the Order Form. Please also ensure that you fill in the required fields for the order to be processed. Please note: Payment is taken on receipt of order and a charge of 3% is added for payment by credit card.

DELIVERY: UK Orders – Carriage is charged at £7.00 per parcel on orders where the goods value is less than £250.00 (excluding VAT) Orders will be sent by carrier with a next day delivery service.
Export Orders – Carriage will be charged at cost and added at the time of ordering. Delivery will be by courier.

REFUNDS & RETURNS: we trust that you will be totally satisfied with your purchase. However if you are not you may contact us by telephone on +44 (0)1484 540301 or through our CONTACT US page.

TRADE DESCRIPTION: Every care has been taken to ensure that the descriptions and specifications are correct. However, while the colour reproduction is a close representation, a slight variation between the actual goods and the image shown on your screen may occur.

YOUR USE OF THE WEBSITE AND OUR INTELLECTUAL PROPERTY RIGHTS: We have made the Website available to you for your own personal non-commercial use. We may modify, withdraw, restrict or deny access to the Website at any time and without notice. The Website and all the materials contained in it are protected by intellectual property rights, including copyright, and either belong to us or are licensed to us for our use. Materials include, but are not limited to, the design, layout, look, appearance, graphics, photographs and documents on the Website, as well as other content such as product descriptions and product prices.

Except as permitted in the following paragraph, you may not copy, redistribute, republish or otherwise make the materials on the Website available to anyone else without our consent in writing.

You may print or download materials from the Website for your own personal use or copy the content to other individuals for their personal information provided that:

• No materials are modified in any way.
• No graphics are used separately from the accompanying text.
• Our copyright and trade mark notices appear in all copies and you acknowledge the Website as the source of the material.
• The person to whom you provide these materials is made aware of the restrictions.

Our terms and conditions comply with current legislation and are designed to ensure that our customers can shop easily and with confidence. We are under no obligation to accept your order. All stock is subject to availability and this may change before we process your order.

DISCLAIMER: All sales and transactions on this Website are governed by English Law and by using this website you are agreeing to submit any dispute to the jurisdiction of the English Courts. All orders are subject to these Terms and Conditions and we will accept no amendments. These Terms and Conditions do not affect your legal rights.

PRIVACY POLICY: When you register with us we ask for information such as your name, company, e-mail address, delivery address, contact details and, if you place an order, your credit card details. We keep a record of this information. All this is necessary for us to recognise you as a registered customer and to give you the correct prices and to fulfil the orders that you place with us.

SECURITY: All online purchases take place in a safe environment on our secure site.